Shipping policy

Shipping Policy

Effective Date: 17/07/2026

Thank you for shopping with OCTANE2. We are committed to delivering your order safely and as quickly as possible.

Shipping Coverage

We currently ship across India only.

At this time, we do not offer international shipping.

Order Processing

  • Orders are processed within 1–2 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During product launches, promotional events, or festive seasons, processing may take slightly longer.

Estimated Delivery Time

Once dispatched, orders are typically delivered within:

3–7 business days

Delivery timelines may vary depending on:

  • Delivery location
  • Courier partner availability
  • Weather conditions
  • Public holidays
  • Other unforeseen circumstances

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

From time to time, OCTANE2 may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS (where applicable) containing your tracking details.

You can use the provided tracking number to monitor your shipment through the courier partner's website.

Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the shipment may be returned to us.

Additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

OCTANE2 is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses, phone numbers, or recipient information.

Damaged or Missing Packages

If your package arrives damaged, tampered with, or appears incomplete:

  • Do not accept the package if it is visibly damaged.
  • Contact our customer support within 24 hours of delivery.
  • Provide clear photographs of the package and products to help us investigate the issue.

Cash on Delivery (COD)

Cash on Delivery is available for eligible serviceable locations.

OCTANE2 reserves the right to disable COD for certain locations, products, or customers based on operational requirements.

Shipping Delays

While we strive to deliver all orders within the estimated timeline, delays may occasionally occur due to factors beyond our control.

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

OCTANE2

Email: octane2.auto@gmail.com

Phone: +91 83049 46193